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Questions Comments Concerns Customer Support Diagram

Published April 8, 2018 at 500 × 500 in Questions Comments Concerns Customer Support Diagram

A thinking man in the center of an arrow diagram with arrows representing aspects of customer service or support – Questions, Comments and Concerns

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Testimonial

Chris

Great customer service quality craftsmanship on all their products. Never had any problems with anything I bought from this company I would definitely recommend Precision Marine to a friend

R48 Pro Plus Sump

Matt

Excellent craftsmanship as always. Spent some time via email and phone calls with Mike and always able to spend time discussing products and best options for me. Thanks and keep up the great work!

Testimonial

Hermes

This is not the first time I interact with the awesome customer service from Precision Marine, and when I thought it couldn't be any better, Michael went way above and beyond and helped me with an urgent delivery for my 180 gallon tank. I'm truly impressed, he treated my $5 transaction as if it was a several thousand dollars deal! You guys absolutely rock!!!

Beyond Happy!

Brent W.

I’ve had nothing but great support from Precision Marine. Whether it was older products that I’ve had questions about or ordered new equipment. You’ll always get a quick response from these guys! Very happy with products and service, keep it up!

Super fast shipping

Stephen T.

I placed my order at 2pm and had a tracking number in an hour. Great customer service!

Ron

I have been using the filter bags for years. They are the best on the market. Staff is great and very helpful and honest.

Customer Support

Bobby M.

I "chatted" customer support on the website at around 4:15 pm est about a PH probe mount for my calcium reactor on my high end only Acro tank. By 4:45 pm that same day ... The part was in the mail shipped priority !! Customer service does not get any better than that !! I wasn't sure what to expect having never used PM's customer support, but with what happened today ... I'm a Precision Marine calcium reactor user for life

R48 PRO

Yuriy .R.

I had never ordered a sump like this before, so my first time was scary but I talked to PM customer service a few times and decided to pull the trigger. After I placed the order it was the smoothest transaction I have ever had to make. The sump arrived and the craftsmanship is unbelievable. No air bubbles trapped in seams, just a beautiful, well designed sump.

Fantastic customer service

Scott Moote

This is an amazing company with fantastic customer service. I received unbelievable service and follow-up service after my purchase, going far above and beyond all expectations, including direct contact with the GM to ensure I had the best information for my unique requirements. I would purchase any future sump systems and accessories through Precision Marine....

R48 Pro Plus

Ed

I received my sump and am very excited to build my new system! The sump is gorgeous! If anyone is looking for an oversized sump,this is it! This design leaves you with countless options for different returns or overflow designs, huge return bulkheads. Lots of space for bigger skimmers. There really are no other off the shelf sumps that have all these options and size for all of your equipment.

Testimonial

Art

Very pleased with the quality of everything I buy from Precision Marine. So far an R48 sump, Curve B9 skimmer and a reactor.

Additional shipping charges apply to AK, HI & PR

   
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